Quality guarantee
Products of high quality
One of our most important missions is to search the best delicacy and gift suppliers from Finland, Scandinavia and all over the world. We are extremely pedantic of our gift products' quality. Our frozen food products remain good within 48 hours, which is at maximum how long it takes to get the gift from our warehouse to the receiver. After this our products must be treated like fresh products.
Professional service
As our customer you have the privilege to get good, friendly and fast service, regardless if you are a sender or a receiver of the gift card. Feel free to contact us, our professionals are happy to help you and will find the best solutions to your needs.
Delicard® customer service (09) 7594 2848
E-mail: delicard.info-fi@edenred.com
Efficient and secure distribution channel with the collaboration of Delicard® and DHL
The high quality of our gift products requires appropriate and careful storage, handling and packaging. In collaboration with DHL we have invented an efficient and secure distribution channel, which enables that the receiver will get the products at the right time and place.
DHL collects deliverable gift packages daily from our stock and guarantees that the delivery will be in the right address anywhere in Finland within 48 hours. We can track the progress of the deliveries in real time with the DHL's service.
Quality guarantee
We monitor closely the treatment, packaging and delivery of our products. We guarantee that the storage and the delivery are faultless.
If there happens to be a mistake with the delivery, the receiver will get a new product instead. We require that the product has been treated correctly by the instructions and that the reclamation of food products is done no later than three days after the expiration date which can be seen in the package of the product. Our kitchen products have a guarantee of two years.
Shelf life
|
Product |
Shelf life unopened |
Shelf life after opening |
|
Duck confit |
3 days |
Used immediately |
|
Duck breast |
3 days |
Used immediately |
|
Blinis |
5 days |
Used immediately |
|
Eclairons |
5 days |
2 days |
|
Pickled raw- and cold smoked salmon |
7 days |
Used immediately |
|
Pickled raw whitefish |
7 days |
Used immediately |
|
Jams |
See package |
14 days |
|
Lobster |
3 days |
Used immediately |
|
Cheese |
See package |
14 days |
|
Chili salmon |
5 days |
Used immediately |
|
Roast deer |
5 days |
Used immediately |
|
Cold smoked pike |
7 days |
5 days |
|
Marbled sirloin beef steak |
7 days |
2 days |
|
Naiad smoked salmon |
14 days |
5 days |
|
Roes |
3 days |
Used immediately |
|
Olive oils |
See package |
See package |
|
Parmesan and basilica salt |
See package |
See package |
|
Deer roast |
5 days |
Used immediately |
|
Reindeer shank |
3 days |
2 days |
|
Raw sausages |
3 days |
Used immediately |
|
Smoked lamb roast |
14 days |
5 days |
|
Serrano ham |
See package |
5 days |
|
Mushroom risotto |
See package |
See package |
|
Confectionery |
21 days |
21 days |
|
Cod fillet (MSC) |
2 days |
Used immediately |
|
Vannameie shrimps |
1 day |
Used immediately |
|
Veal sirloin steak |
5 days |
Used immediately |
